Terms of use Watts Industries-website


The terms of use apply to Watts EMEA Holding B.V. and any of its subsidiaries (“Watts Industries”) websites (“Watts-website”) and should be read carefully before you start using our website. By using the Watts-website, you accept our terms of use and Data Privacy Policy.
The materials, information, software, facilities, services and other content on Watts-websites are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Watts Industries disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Watts Industries does not warrant or make any representations regarding the use or the results of the use of the material, information, software, facilities, services or other content on Watts-websites or any sites linked to Watts-website in terms of their correctness, accuracy, reliability, or otherwise. Watts EMEA Holding B.V. makes no warranties that your use of the materials, information, software, facilities, service or other content on Watts-websites will not infringe the rights of others and Watts EMEA Holding B.V. assumes no liability or responsibility for errors or omissions in such materials, information, software, facilities, service or other content on Watts-websites.
Watts Industries does not warrant that the functions contained in this site will be available, uninterrupted or error-free, that defects will be corrected, or that Watts-websites or the servers that make them available are free of viruses or other harmful components.
Watts Industries reserves the right to make changes to the material on the Watts-website at any time, including prices and product information, without prior warning and without obligation to update the material on the Watts-website.



Trademarks and Copyrights


This site and all materials incorporated by Watts EMEA Holding B.V. on this site are protected by copyrights, patents, trade secrets or other proprietary rights. Some of the characters, logos or other images incorporated by Watts EMEA Holding B.V. are also protected as registered or unregistered trademarks, trade names and/or service marks owned by Watts Industries or others.
You are allowed to download a copy of the material from the Watts-website for your personal, non-commercial use. In connection with this, the copyright of the material concerned must be respected. The use of the material on the Watts-website for commercial use requires a prior written agreement with Watts Water Technologies EMEA.

Limitation of Liability


Watts Industries does not accept any liability for any loss or damage (direct, indirect, punitive, actual, consequential, incidental, special, exemplary or otherwise) resulting from any use of, or inability to use Watts-websites or the material, information, software, facilities, services or other content on Watts-websites, regardless of the basis upon which liability is claimed and even if Watts EMEA Holding B.V. has been advised of the possibility of such loss or damage, without limitation, you (and not Watts Industries) assume the entire cost of all necessary servicing, repair or correction in the event of any such loss or damage arising. If applicable law does not allow all or any part of the above limitation of liability to apply to you, the limitations will apply to you only to the extent permitted by applicable law.
All questions regarding terms of use should be directed to:

Watts EMEA Holding B.V.


Ph: +31 (0)20 26 26 700
Email: Tom.Haitsma@wattswater.com
Fax:: +31 (0)20 26 26 799
This policy may be updated from time to time so please check back periodically.





Watts EMEA Holding B.V. and its affiliates (“Watts Water“, “we” or “us“) respect your privacy and takes the protection of your privacy seriously. We will endeavour to protect and carefully keep all the personal data that you provide to us to use our services. The purpose of this Privacy Statement is to clearly explain how we use your personal data, our efforts to protect your personal data, the rights and options you have to control your data and the protection of your privacy.
This Privacy Statement will give you information about:
  • What personal data Watts Water collects and uses ;
  • How Watts Water uses personal data;
  • With which parties Watts Water shares personal data;
  • How Watts Water transfers personal data internationally;
  • How Watts Water protects and stores personal data;
  • How to exercise your rights;
  • Links to other websites;
  • How to contact Watts Water; and
  • Changes to this Privacy Statement
We advise you to read this Privacy Statement carefully and to consult it on a regular basis when you use our website and services.


Personal data is all data that identifies you directly or in combination with other data. We collect personal data that you provide to us when you use our website and services, personal data that
we collect automatically and personal data that we collect from other sources.

Personal data that you provide to us or that we collect automatically

The personal data that we collect include:
  • Contact details and data relating to projects and services, such as name (or business name), address, telephone number (or mobile telephone number), email address and
    other personal data that you voluntarily provide to us when you contact us or communicate with us or place a product or service order with us;
  • Automatically collected data, such as your IP address, type of browser and operating system, application version and geographical location. We also collect and generate data
    based on your use of the Watts Water website ( www.wattswater.eu ), such as the pages you have visited, the pages you visit before and after you visit the Watts Water website.
    We collect these data by placing functional and essential cookies.

You can yourself determine which data you provide to us. In some cases, however, we can only meet a request when we receive more data from you, e.g. your phone number. If so, we will
inform you about this separately. Not providing these details may mean that we cannot process your question or request in part or at all or that you may not be able to use our services.
Personal data that we obtain from other sources
We use external sources to collect certain personal data. For example, the Chamber of Commerce to collect business data of contracting parties.


Watts Water uses your personal data for the following purposes:
  • Offering our services: we collect your personal data so that we can offer you our services. Our basis for doing so is the performance of the agreement we have with you;


  • Communication: we use your personal data to be able to communicate with you, e.g. when you contact us or when you want to exercise a right. We also use your personal
    data to contact you, for example, when we want to inform you about our products and services, changes to our services or general terms and conditions. We have a legitimate
    business interest in communicating with you and in answering your questions and requests;


  • Improving our website and services: we analyse information about the way in which you use our website and services in order to improve the user experience for all visitors to
    our website. This information comprises both research data and statistics. We have a legitimate business interest in analysing this information, e.g. to be able to resolve problems with our website;


  • Exercising our rights and fulfilling our obligations: we use your personal data to perform our legal obligations. For example, to fulfil our tax obligations. We also use your
    personal data to prevent and investigate fraud or other illegal or undesired activities. We can also use your personal data to protect or exercise our rights or the rights of third
    parties. We have a legitimate business interest in doing so;


  • Anonymising: we can anonymise your personal data to ensure that you are no longer identifiable either to us or to a third party. For example, we can coordinate our product
    development by developing statistics based on anonymised data. We have a legitimate business interest in doing so.
Our products and services are meant for adults. We do not intentionally collect personal data of minors (aged under 18 years) and we therefore request that minors do not provide us with
personal data and do not use our products and services.



Watts Water handles your personal data carefully and confidentially. Your personal data are only available to Watts Water employees to the extent this is necessary to provide our services or if
we have a legal basis for doing so.
Watts Water only shares personal data with third parties that Watts Water trusts. They are our:
  • Group companies: Watts Water is part of Watts Water Technologies Inc. For internal reports and security and to optimise our services, we share certain personal data with our
    group companies;


  • Service providers: we share your personal data with our service providers to the extent this is relevant. For example, to collect payments, to investigate and prevent fraud, to
    distribute marketing communications, to show personalised adverts, to optimise our services or to analyse data;


  • Authorities: we share your personal data with authorities to the extent this is relevant. For example, with supervisory authorities, courts and public bodies, to the extent this is
    necessary to fulfil a legal obligation or to prosecute criminal offences and fraud. We may also transfer personal data to authorities to protect our rights and property, or the rights
    and property of third parties;


  • Professional consultants: we share your personal data with our professional consultants to the extent this is relevant. For example, with our lawyers if we need legal



Watts Water provides your personal data to third parties that are located outside the EU. For example, with our headquarter Watts Water Technologies Inc. in the US. We will only provide
your personal data to recipients that handle your personal data confidentially and provide appropriate protection in line with European standards, so that your personal data is protected
appropriately (e.g. by concluding EU Model Contracts for the international transfer of personal data as approved by the European Commission).
If you have questions about the international transfer of your personal data or the appropriate safeguards that Watts Water has taken to protect your personal data, please send an email to the
VP Legal & Compliance EMEA at tom.haitsma@wattswater.com .



Watts Water has implemented physical, technical and organisational security measures to protect your personal data. These measures are aimed at ensuring the on-going integrity and
confidentiality of your personal data, for instance by ensuring that only authorised employees have access to your personal data. We evaluate and update these measures on a regular basis.
However, no information system is 100% secure, so we cannot guarantee the absolute security of your personal data.
We will retain your personal data for the duration of our relationship, unless a shorter retention period is required by law or the data is no longer necessary for the purposes for which the data
was obtained. Once our relationship with you has come to an end, we will retain your personal data for the period of time that enables us to:
  • fulfil our legal obligations, including legal retention periods;


  • investigate or defend legal claims;


  • dispose of your questions, requests or complaints; and


  • keep our records for analysis and audit purposes.



Depending on your location, you are entitled to access or change your personal data, have them removed, restricted or transfer them. Also, depending on your location, you may restrict or object
to Watts Water processing them. For example, you may object to our use of your personal data for marketing purposes.
If you have given your consent to us using your personal data, you may at all times withdraw that consent.
In order to protect your privacy, the security and the confidentiality of your personal data, we ask you to send a copy of a valid ID along with your request, on which only your name is visible and
with the other data redacted.

You can contact us at any time if you have questions or complaints about this Privacy Statement or about the processing of your personal data by sending an email to the VP Legal & Compliance EMEA at tom.haitsma@wattswater.com . We are committed to handling your queries and complaints as best we can. If you are of the opinion that we have been unable to help you with your complaint, you can file a complaint with your local EU data protection authority.



Our website contains several links to other websites. Watts Water is not responsible for the way in which these third parties handle your personal data. We advise you to read the privacy
statement of the third party when you visit its website in order to understand how this third party collects and uses your personal data.


If you have any questions, comments, suggestions or complaints about this Privacy Statement or the way in which we use your personal data, please contact us by sending an email to the VP
Legal & Compliance EMEA at tom.haitsma@wattswater.com or contact us via our postal address Strawinksylaan 3099, 1077 ZX, Amsterdam (The Netherlands).


We reserve the right to amend this Privacy Statement. The date below shows when the most recent changes were made. We advise you to consult this Privacy Statement on a regular basis
so that you are aware of any changes. We will take reasonable steps to inform you of changes that will have a substantial impact on your rights.
Most recent change: January 2019


This website contains “Forward-Looking Statements”, including statements which are not historical facts and are considered forward-looking within the meaning of the Private Securities
Litigation Reform Act of 1995. These forward-looking statements reflect our current views about
future results of operations and other forward-looking information.
You should not rely on forward-looking statements because our actual results may differ materially from those indicated by these forward-looking statements as a result of a number of important factors. These factors include, but are not limited to, the following: loss of market share through competition, introduction of competing products by other companies, pressure on prices from competitors, suppliers, and/or customers, failure or delay in developing new products, lack of acceptance of new products, failure to manufacture products that meet required performance and safety standards, foreign exchange fluctuations, cyclicality of industries, such as plumbing and heating wholesalers and home improvement retailers, in which the we market certain of our products, reductions in the supply of raw materials, increases in the prices of raw materials, economic factors, such as the levels of housing start and remodeling, impacting the markets where our products are sold, manufactured, or marketed, environmental compliance costs, product liability risks, the results and timing of our manufacturing restructuring plan, changes in the status of current litigation, including the James Jones case, and other risks and uncertainties discussed under the heading “Certain Factors Affecting Future Results” in our most recent Annual Report on Form 10-K filed with the Securities Exchange Commission and other reports we file from time to time with the Securities and Exchange Commission. We do not intend to, and undertake no duty to, update the information contained in this website